Refund policy
Return Policy
Due to the nature of our products, newspapers and magazines sold on this website are non-returnable. Unfortunately, we cannot offer refunds or accept returns for these items.
After-Sales Conditions
To be eligible for return or replacement, the item must meet all of the following criteria:
- Shipped incorrectly
- Missing from the order
Additionally, the product must satisfy all of the following requirements:
- Provide a complete unboxing video clearly showing the issue caused by our error
- Unused
- In the same condition as received
- With original packaging intact
Refund Process (if applicable)
Once your return is received and inspected, we will notify you by email. If approved, the refund will be processed and automatically credited to your original payment method within several days.
Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account balance
- Contact your credit card issuer – it may take some time before the refund is officially posted
- If the issue persists, please contact us
Replacement for Gifts
If your purchased item has a clear quality issue and is confirmed as our responsibility, we will reship the item.
Please inform us of your preferred replacement shipping address via in-site message. If no address is provided, we will ship to the original address.
